Sample pdf accounts receivable management policy theory and evidence accounts receivable policy template word, One often doesn’t believe policy and procedure have nothing to do with each other. Yet it is the procedure that dictates the policy and the reverse is also correct. There are particular organizational behaviors we have seen that’s been highlighted more today than ever before, such as safety difficulties. This revived attention is expected in part by new laws, which legislate, such behaviors in corporate culture. Policy when established determines many things such as the flow of communications, the organization of the business, what’s anticipated from its workers and what is acceptable behavior and what is not acceptable.
Improper policies and processes can stifle an organization’s progress. A number are too constraining on workers and can cause some to reduce their creative spark. These lead to exhausted, unchallenged, even resentful employees who might not perform at their optimal level. It is wise for companies to seek input from many employees as soon as it comes to creating policies and processes that will do the job. A retail company could get an employee who would really like to run with a decision to give a discount to a long-time client. Company policy dictates the choice should come from the employee’s manager. The manager might be fresh and have no idea of this person’s standing as a valued client.
Policies and processes should not exist as parameters which prevent employees from providing clients the amount of service that they want. Policies and procedures shouldn’t be an end unto themselves where a provider believes adherence to them more significant than consumer requirements. A customer met is a customer who knows an organization has fulfilled their promises to them. When policies and procedures promote creativity, outside-the-box thinking, along with a collaborative atmosphere then a provider produces more and better product. When it’s from the service sector, the support it sells will be superior to its rivals because its workers are firing on all cylinders and content. In the long run, the organization, its employees and the client wins.
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