Sample equipment purchase proposal template no cash policy template example, A business’s policies and processes are a framework upon which a firm operates to ensure efficiency of operations. While these employee guidelines may function well a company’s internal operations, there are no guarantees that they will fulfill its external goals. This is vital for a firm to consider, as its principal company goal is client retention. To keep a competitive advantage in today’s economy companies must keep their focus on the consumers who will be the lifeblood of their business enterprise. Leadership effectiveness in a organization shows its true stuff when it’s in a position to exploit the best qualities of its workers to serve its customers. Frequently the policies and processes a business works so tough to implement and enforce might get in the way of their achievement of their goal of consumer satisfaction.
Improper policies and processes can stifle an organization’s progress. A number are too constraining on employees and may cause some to reduce their creative spark. These lead to exhausted, unchallenged, even resentful employees who may not perform at their optimal level. It’s best for companies to seek out input from all employees as soon as it comes to developing policies and procedures which will do the job. A retail firm could get an employee who’d love to conduct a choice to offer a reduction to some long-time client. Company policy dictates that the decision should come from the worker’s manager. The manager could be new and have no idea of this individual’s standing as a valued client.
Additionally, the director has had no personal relationship with the customer to want giving an incentive to them. The result is a customer under-appreciated and an unsatisfied employee who has no decisional autonomy in her or his job. A policy and process prevented the firm’s ability to expand goodwill to a client helping keep the business in business. Ineffective policies and processes have a widespread effect on an organization as a whole. When applied across sections that interact with one another they may generate conflict. For organizational wellbeing, there must be a collaborative team approach to attaining business objectives. This group approach needs to focus on a frequent goal, the profiting, and keeping of customers. Any procedure or policy that prevents them from doing this is a counter-productive one which requires modification.
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