Printable physical security policy template employee security policy template pdf, A company’s policies and processes are a frame upon which a company operates to guarantee efficiency of operations. While these worker guidelines may function well a business’s internal operations, there are no warranties that they will fulfill its external goals. This is essential for a firm to consider, as its principal business goal is customer retention. To maintain a competitive edge in the current economy corporations must keep their focus on the consumers that will be the lifeblood of their enterprise. Leadership effectiveness in a organization reveals its true stuff when it’s able to harness the best attributes of its employees to serve its own clients. Frequently the policies and procedures a company works so tough to execute and apply can get in the way of the accomplishment of their objective of customer satisfaction.
For instance, establishing the confidentiality of advice, we all know as excellent coverage. For this rule to stand, the process for releasing information or not would usually be scripted and the script itself would be followed closely. One would set a normal degree of security, request that the request be placed in writing, verify the originator, and then determine whether or not that information is to be released. This course is a simplification; the process would most likely have to get approved by a few executive or executive body. Consideration of legal ramifications by releasing such information would have to be viewed also. Consider the path in which an invoice is generated. Policy dictates you must bill a sale to a customer on credit or cash. The procedure then becomes crucial to make sure the invoice to the client is issued together with all pertinent details regarding the sale. The client calls to make a buy, then receives an invoice in which the vendor and the buyer finally have a valid document representing that purchase.
Additionally, the manager has had no connection with the client to want giving an incentive . The result is a customer under-appreciated and a unsatisfied employee who has no decisional freedom in their job. A policy and procedure prevented the firm’s capacity to expand goodwill into a customer helping keep the business in business. Ineffective policies and processes have a widespread impact on an organization as a whole. When applied across departments that interact with one another they can generate conflict. For organizational health, there must be a collaborative team approach to attaining business objectives. This group approach needs to focus on a common goal, the gaining, and keeping of clients. Any procedure or policy that prevents them from doing this is really a counter-productive one which needs modification.
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