Printable pdf accounts receivable management policy theory and evidence accounts receivable collection policy template pdf, A firm’s policies and procedures are a framework upon which a firm operates to ensure efficiency of operations. While these worker guidelines may function well a business’s internal operations, there are no warranties they will fulfill its external goals. This is a must for a company to consider, as its main company goal is client retention. To maintain a competitive edge in today’s economy corporations must continue to keep their focus on the consumers who will be the lifeblood of their organization. Leadership effectiveness in a organization shows its true stuff when it is ready to exploit the best qualities of its workers to serve its clients. Frequently the policies and processes that a business works so tough to execute and apply might get in the way of the accomplishment of the objective of consumer satisfaction.
Improper policies and processes can stifle an organization’s progress. A number are too constraining on workers and can cause some to lose their creative spark. These lead to bored, unchallenged, even resentful employees who may not perform at their optimum level. It’s best for firms to seek out input from all employees as soon as it comes to developing policies and processes which will get the job done. A retail company could have an employee who would like to run with a choice to give a reduction to your long-time customer. Company policy dictates that the decision should come from the employee’s manager. The supervisor might be fresh and don’t have any idea of this individual’s standing as a valued client.
Additionally, this director has had no personal relationship with the client to want giving an incentive . The result is a client under-appreciated and an unsatisfied worker with no decisional freedom in his or her occupation. A policy and procedure prevented the firm’s capacity to expand goodwill to a client helping keep the company in business. Ineffective policies and procedures have a widespread effect on an organization as a whole. When implemented across departments that interact with one another they can generate conflict. For organizational wellness, there has to be a collaborative team approach to reaching company objectives. This group approach must focus on a frequent goal, the gaining, and keeping of clients. Any procedure or policy that prevents them from doing this is a counter-productive one which requires modification.
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