Policies and Procedures are crucial when a provider demands consistency in its everyday operations. They provide clarity and direction are liability. Regulations and Procedures assist companies in fulfilling legal requirements set out by the Employment Standards Act, the Human Rights Code, the Occupational Health and Safety Act and other compliance requirements.
In addition, the manager has had no connection with the client to desire giving an incentive to them. The result is a customer under-appreciated and an unsatisfied worker who has no decisional freedom in her or his job. A policy and process prevented the firm’s capacity to extend goodwill into a customer helping keep the business in business. Ineffective policies and procedures have a widespread impact on an organization as a whole. When applied across divisions that interact with one another they might create conflict. For organizational wellness, there has to be a collaborative team approach to reaching company goals. This team strategy must focus on a common goal, the profiting, and keeping of customers. Any procedure or policy that prevents them from doing this is really a counter-productive one which needs modification.
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