Free snow day policy template example, A business’s policies and procedures are a frame upon which a firm operates to ensure efficiency of operations. While these employee guidelines may function well a company’s internal operations, there are no warranties they will meet its external targets. This is essential for a company to think about, as its principal company goal is customer retention. To maintain a competitive advantage in the modern economy corporations must continue to keep their focus on the consumers that will be the lifeblood of their company. Leadership effectiveness in a organization shows its authentic stuff when it’s ready to exploit the very best qualities of its employees to serve its own customers. Often the policies and procedures that a company works so hard to implement and enforce might get in the way of their achievement of their objective of customer satisfaction.
Policies and Procedures are crucial when a provider requires consistency in its daily operations. They supply direction and clarity are accountability. Policies and Procedures assist businesses in fulfilling legal requirements set out by the Employment Standards Act, the Human Rights Code, the Occupational Health and Safety Act and several other compliance requirements.
Additionally, the director hasn’t had no personal relationship with the customer to desire giving an incentive to them. The result is a client under-appreciated and a unsatisfied worker with no decisional autonomy in his or her job. A policy and process prevented the firm’s ability to extend goodwill into a client helping to keep the business in business. Ineffective policies and processes have a widespread impact on an organization as a whole. When implemented across sections that interact with one another they could create conflict. For organizational health, there has to be a collaborative team approach to attaining business goals. This group approach must focus on a common goal, the gaining, and keeping of customers. Any policy or procedure that prevents them from doing so is a counter-productive one which requires modification.
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