Free 42 information security policy templates cyber security corporate security policy template word, A firm’s policies and procedures are a frame upon which a firm operates to guarantee efficiency of operations. While these employee guidelines may serve well a company’s internal operations, there are no warranties that they will meet its external targets. This is crucial for a company to think about, as its main company goal is customer retention. To maintain a competitive advantage in the modern economy companies must continue to keep their focus on the customers that will be the lifeblood of their company. Leadership effectiveness within an organization shows its authentic stuff when it is ready to harness the best attributes of its employees to serve its clients. Frequently the policies and processes a business works so hard to execute and apply might get in the way of their accomplishment of the objective of consumer satisfaction.
Improper policies and procedures could stifle an organization’s progress. Some of them are too constraining on employees and can cause some to lose their creative spark. These lead to exhausted, unchallenged, even resentful employees who might not work at their optimum level. It is wise for firms to look for input from many employees when it comes to developing policies and processes which will work. A retail firm could get an employee who’d like to run with a choice to offer you a reduction to a long-time customer. Company policy dictates that the decision should come from the employee’s manager. The supervisor could be new and have no concept of the person’s status as a valued client.
In addition, the manager hasn’t had no personal relationship with the customer to want giving an incentive to them. The result is a customer under-appreciated and an unsatisfied worker who has no decisional freedom in their job. A policy and procedure prevented the firm’s capability to extend goodwill into a customer helping to keep the business in business. Ineffective policies and procedures have a widespread impact on a company as a whole. When implemented across departments that interact with one another they could generate conflict. For organizational wellness, there must be a collaborative team approach to attaining business goals. This team strategy needs to focus on a common goal, the profiting, and keeping of clients. Any procedure or policy that prevents them from doing so is a counter-productive one which needs modification.
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